Amadeus API vs Global Distribution System (GDS): What's the Difference?

Understand the key differences between Amadeus API and GDS, how they compare, and which option is right for your travel business needs.

July 20, 2023GDSFlights.com15 min read
Comparison between Amadeus API and GDS showing how they connect travel providers with consumers

Amadeus API vs Global Distribution System (GDS): What's the Difference?

Table of Contents

Introduction

Understanding the difference between Amadeus GDS and the Amadeus API can be confusing, especially if you're new to the travel industry. Are they separate systems or two sides of the same coin? In simple terms, the Amadeus GDS is the massive database and network of travel information, while the Amadeus API is a modern way to access that same data through software. This article will break down what the Amadeus GDS contains, what the Amadeus API does, how they compare, and how you can choose the right approach for your needs. We'll also dispel some common misconceptions (no, they're not separate databases!) and look at real-world examples of each in action. By the end, you'll understand both tools and be ready to decide which is right for you.

What is the Amadeus GDS?

Amadeus is one of the world's leading global distribution systems (GDS) in the travel industry. A GDS is essentially a huge computer network that acts as a middleman between travel service providers and travel sellers (like agents and websites). It collects travel options – airline seats, hotel rooms, rental cars, train tickets, etc. – from numerous suppliers and allows travel agencies and others to search and book that inventory in one place . In other words, a GDS provides a one-stop shop for travel booking information.

The Amadeus GDS was created in 1987 by a partnership of four airlines (Air France, Iberia, Lufthansa, and SAS) and has since grown into a global platform serving 190 countries . In fact, Amadeus is a market leader with around 40% share of the GDS market . Travel agencies around the world use Amadeus every day to find and reserve flights, hotels, and other travel services for their clients. Amadeus's reach is massive – it covers an estimated 82% of scheduled airline seats worldwide, with over 400 airlines (including 130+ low-cost carriers) in its system . But it's not just flights: Amadeus aggregates over a million hotel properties, plus a huge array of car rental brands, rail operators, cruises, tours, and even travel insurance providers into its database . This breadth of content is one of the main advantages of a GDS – it brings multiple travel services into one network.

To visualize what the Amadeus GDS contains, here's a quick rundown of its content:

  • Flights: Schedules, seat availability, and fares from hundreds of airlines (from major global carriers to low-cost airlines) . Agencies can also book extras like baggage or seat selection through the GDS.
  • Hotels: Over one million accommodation options worldwide, sourced from hotel chains, independent hotels, and bed wholesalers .
  • Car Rentals: Dozens of rental car brands with tens of thousands of pickup locations globally .
  • Trains & Other Transport: Tickets and schedules from many rail companies, plus content like cruises and ferries .
  • Tours & Activities: Listings from tour operators for activities and excursions .
  • Travel Insurance: Offers from insurance providers for trip protection plans .

All this travel content is stored in the Amadeus GDS and updated in real-time by the providers. When a travel agent uses Amadeus, they are tapping into this rich database to find the best options for a traveler. For example, an airline might update its seat availability and fares in Amadeus, and immediately any travel agency or booking site connected to Amadeus can see those updates.

How do travel agents use the Amadeus GDS? Typically, agencies connect to Amadeus via a special terminal or software interface provided by Amadeus (often known as an agent platform or front-office system). In the past, this was a text-based command system where an agent types in codes to search flights or make bookings. Today, Amadeus offers more user-friendly graphical interfaces as well, but many agents still use the quick command-line inputs for speed. An experienced agent can retrieve flight options, compare fares, and book a complex itinerary very quickly through the GDS interface – often faster than using any public website. As one travel professional notes, "I can find schedules and fares so much faster in a GDS than I can on any website."  This speed and breadth make GDSs invaluable for high-volume travel booking environments. However, using a GDS directly usually requires credentials and training (it's a professional tool, not a consumer website). Generally, one needs to be a registered travel agency (or work through a host agency) to get full access to Amadeus GDS functionality .

In summary, the Amadeus GDS is the backbone of many travel bookings: a giant hub of travel information and reservation capability, used by agencies worldwide as a central source of flights, hotels, and more.

What is the Amadeus API?

Now that we know what the GDS is, where does the Amadeus API come in? In simple terms, the Amadeus API is a software interface that allows developers and companies to access the Amadeus GDS data and services through programming rather than through a human-operated terminal. API stands for Application Programming Interface – basically, a set of rules and endpoints that let one software system talk to another. The Amadeus API lets a website or app ask Amadeus "what flights are available?" or "book this hotel room" and get a response in a structured format.

Crucially, the Amadeus API is not a separate database or product from the Amadeus GDS – it's just another way to reach the same travel content. Amadeus itself emphasizes this by noting it was the first GDS to make its system accessible via APIs back in 2000 . That means the flight you find via the Amadeus API is coming from the exact same pool of flights a travel agent would see on their Amadeus terminal . The API is simply a more modern, automated access method. In fact, a global distribution system like Amadeus can be accessed in two main ways: either through the traditional agent platform (as discussed above) or through connectivity APIs that allow online systems to search and book the inventory .

How does the Amadeus API work? Instead of a person typing search commands, a software program sends queries over the internet to Amadeus's servers. For example, an online travel site can send a request like "give me all flights from New York to London on June 1" and the Amadeus API will return the real-time flight options and prices from the GDS. These results come in a computer-readable format (such as JSON or XML data), which the travel site can then display nicely to users on a webpage. If a user on that site decides to book a flight, the site can then send a booking request via the API to reserve the seat and create a booking record in Amadeus, just as an agent would do manually.

Amadeus offers a range of APIs to cover different types of travel content – essentially mirroring the categories in the GDS. There are flight search and booking APIs, hotel booking APIs, car rental APIs, etc., each giving developers access to that specific slice of Amadeus's data . For instance:

  • The flight APIs provide access to over 400 airlines' schedules and fares, including both big airlines and many low-cost carriers . A developer can search flights, retrieve seat availability, and even book tickets via these APIs.
  • The hotel APIs connect to over 150,000 hotel providers (over a million properties) so apps can search for hotel rooms and rates .
  • Similar APIs exist for car rentals, rail tickets, tours, and insurance, allowing software to book rental cars, train journeys, activities, or travel insurance policies through Amadeus .

Amadeus groups these APIs into different packages or programs depending on the user's needs. For example, Self-Service APIs are a set of Amadeus APIs aimed at startups, independent developers, or smaller businesses. They use modern web standards (REST/JSON) and are accessible with just an online sign-up – no need for the company to be a certified travel agency . These are great for building prototypes or simple applications. There are also Enterprise APIs for larger, established travel companies and agencies; those might offer even more functionality or higher volumes, but they usually require an agreement with Amadeus and often an IATA/ARC accreditation (since if you're issuing tickets, you typically need to be a recognized travel seller). The key takeaway is that the API route exists to make Amadeus data available to software applications – powering everything from online travel agencies (like Expedia or Booking.com's flight search) to travel management tools and mobile travel apps.

To put it another way, the Amadeus API is like a bridge into the GDS for anyone building a digital travel product. Rather than having a person query the GDS, you have your software do it automatically. This opens up the GDS's capabilities to a much wider range of uses. A decade or two ago, only trained agents using specialized terminals could tap into Amadeus. Today, with APIs, any developer or company (with the proper access credentials) can incorporate Amadeus's travel data into their own website or application . This has enabled the explosion of online travel booking sites and apps that we use every day – many of them are, behind the scenes, talking to GDSs like Amadeus via APIs.

Amadeus GDS vs. Amadeus API: Key Differences

Now that we've defined both terms, let's compare the Amadeus GDS and the Amadeus API directly. It might help to think of them not as two competing products, but as two different interfaces to the same system. However, they are designed for different users and use cases. Here are the key differences and distinctions:

  • Access Method: The Amadeus GDS is accessed through a specialized terminal or software provided by Amadeus (often using a command-line interface or a graphical agency tool). It's interactive and meant for a human user (the travel agent) to operate. In contrast, the Amadeus API is accessed via programming calls – you write code that sends requests to Amadeus's servers and gets data back. There's no manual clicking around; instead, a computer program is doing the querying and processing the results.
  • Primary Users: The GDS interface is built for travel professionals – mainly travel agents, travel agency employees, or airline ticketing staff. These users typically have training in the system (for example, knowing the cryptic commands or how to navigate the booking screens). On the other hand, the API is built for developers, IT teams, and software companies. Those users need programming knowledge to use the API, but they don't necessarily need to know travel codes – they work on integrating Amadeus into consumer-facing platforms. In short, agents use the GDS directly, while developers use the API to serve end-customers.
  • User Experience: Using the GDS directly often involves text-based commands or forms in an agent portal. It might look intimidating to a layperson, but it's very efficient once you know it. The API, however, has no visual interface on its own – the experience is whatever the developer builds. For example, an online travel site might create a beautiful flight search page; when you search, their back-end calls the Amadeus API to get results. The end-user sees a friendly website, but under the hood the API did the heavy lifting. Essentially, the GDS interface is utilitarian (aimed at speed for trained users), whereas the API allows companies to create custom user interfaces on top of Amadeus data.
  • Functionality: Both the GDS and the API ultimately offer similar capabilities – searching for travel options, booking reservations (creating a PNR, or passenger name record, in industry terms), accessing ticket info, etc. However, with the GDS terminal you might have some additional manual controls and detailed cryptic commands for edge cases that an API abstracts away. Conversely, the API might offer some newer features (like data analytics endpoints or experimental services) that aren't directly available in the traditional agent desktop. For most standard booking tasks, though, an API call and a GDS screen can achieve the same result (e.g. book a flight ticket) using the same underlying system.
  • Speed and Automation: A single travel agent using the GDS can search and book very quickly, but they are still doing it one inquiry at a time. With the API, a computer can make many requests per second and handle large volumes of data. That means an online travel agency's system could check hundreds of date combinations or multiple providers almost instantaneously via API. APIs are ideal for automation and scaling up. If you need to do batch processing (say, regularly polling for price changes or building a big database of fares), the API is the way to go. The GDS terminal is better for one-off personalized service, where an agent is tailoring a trip for a customer in real time.
  • Training vs. Programming: Mastering the Amadeus GDS as an agent requires training in travel industry workflows and GDS commands. It's a specific skill set (many agents take courses to learn Amadeus commands). By contrast, using the Amadeus API requires software development skills – knowledge of web services, handling JSON/XML data, and understanding how to integrate API responses into an application. Both have a learning curve, but they are completely different domains of knowledge (travel operations vs. programming).
  • Who Can Access: Traditionally, GDS access was limited to accredited agencies or organizations with a contract with Amadeus. If you are an independent user, you generally cannot just sign up for a GDS terminal without being a recognized travel seller . The API has opened up access somewhat – anyone can sign up for Amadeus's developer portal and use the Self-Service APIs in a limited capacity (for example, for testing or small-scale projects). But to perform actual ticketing or high-volume searches in a production environment, even API users often need to go through an approval or contract process (especially for the Enterprise APIs). In summary, GDS terminals are for industry insiders, while APIs extend some of that power to tech-savvy outsiders (with certain usage agreements in place).
  • Use Cases: We'll explore detailed examples in the next section, but broadly: the GDS interface is used in traditional travel agency operations, corporate travel management, call centers, etc., where a person is servicing travel bookings. The API is used to power online booking engines, comparison tools, mobile apps, and any digital product that needs live travel data. If you're booking a flight online or checking travel options in an app, you're indirectly using the GDS via an API. If you call a travel agent or visit a local agency, they are using the GDS directly on your behalf.

It's important to note that these two access methods are complementary. Many large travel companies use both: they might have an API integration for their consumer website, but their in-house agents use the GDS interface for phone bookings or complex tasks. Underneath it all, the Amadeus system backing it is the same – whether you come in through the API or the agent desktop, you are querying the Amadeus Travel Platform that holds all the content . There isn't an "API database" and a separate "GDS database." The API is simply a different door into the same Amadeus vault of travel information.

Clearing Up Common Misconceptions

Because the terminology can be confusing, let's address a couple of common misunderstandings about Amadeus GDS vs API:

  • "Are the Amadeus API and Amadeus GDS separate databases?" – No, this is a big misconception. Think of the Amadeus GDS as the master library of data. The API is just a way to check out books from that library. When you use the Amadeus API, you are getting results from the very same pool of flights, hotels, cars, etc. that the GDS holds – there is no difference in the underlying content . In fact, Amadeus opened up its GDS content via API precisely so that new platforms could access the same information programmatically. As one source puts it, Amadeus "allows their content to be reached via APIs"  – their content referring to the GDS inventory. So, whether an agent pulls up a flight or an application does so via API, the data comes from Amadeus's central servers.
  • "Is the Amadeus API a newer, better version of Amadeus GDS?" – It's newer in terms of technology, yes, but it's not a replacement for the GDS – it's a complementary tool. The API doesn't contain different deals or special inventory that the regular GDS user can't access. Nor is the GDS obsolete because APIs exist. They serve different audiences. The API is better for building customer-facing tech (websites, etc.), while the GDS interface remains extremely efficient for agents handling bookings. Many airlines and hotels distribute their fares and availability through GDS networks like Amadeus; the API is just another pipeline to that network. It's not an either/or situation – it's about using the right interface for the right purpose.
  • "Do I need to be a travel agency to use Amadeus at all?" – If you want to use the traditional GDS terminal and issue tickets, yes, you generally need to be an accredited travel agency or work through a host agency . However, if you're a developer or non-agent who just needs the data (not issuing tickets yourself), you can use Amadeus Self-Service APIs by signing up on the Amadeus for Developers portal. This lets you experiment with searching flights or hotels without being a licensed agency, though there are limits until you move to a formal contract. Additionally, as we'll discuss next, there are third-party tools that provide access to Amadeus data without requiring agency credentials or programming skills.

By understanding these points, you won't fall into the trap of thinking, for example, that there's an "API version" of Amadeus with unique inventory. In reality, Amadeus is Amadeus – the distinction lies in how you access it, not what data you get.

Real-World Use Cases: GDS Terminals vs. APIs

To make this more concrete, let's look at how a travel professional might use the Amadeus GDS in daily work versus how a tech company might use the Amadeus API. These examples illustrate the strengths of each approach in real scenarios.

  1. Travel Agent Booking via an Amadeus GDS Terminal: Imagine Sarah is a corporate travel agent. A client calls and needs a multi-city international trip: New York to London, then London to Tokyo, and back to New York. Using the Amadeus GDS, Sarah can perform a series of quick searches and commands to find flights for each leg. In her Amadeus terminal (which might be a desktop application provided by Amadeus), she enters date and route commands and instantly sees a list of available flights pulled from the GDS. She can filter by airline, schedule, or price using additional commands. Because all major airlines load their schedules and fares into Amadeus, she trusts that she's seeing an extensive set of options. Sarah finds an optimal itinerary and then uses another GDS entry to create a booking (PNR) for the client. She adds the client's details and secures the reservation. Finally, once the client confirms, she issues the ticket through Amadeus – all within that same system. In this workflow, the GDS is a one-stop platform: it provided the search results, booking capability, and ticketing. The speed of command-line entries and the depth of data (including any corporate negotiated fares or loyalty info stored in the GDS) make it the best tool for Sarah to service her client efficiently.

  2. Online Booking via the Amadeus API: Now consider an online travel startup called Wanderlust.com that wants to offer flight searches to its users. Instead of building a massive database of flights themselves (an impossible task for a newcomer), they integrate the Amadeus Flight Offers API into their website. When a traveler visits Wanderlust.com and searches for "New York to London, June 1", the website's server behind the scenes sends a request to the Amadeus API with those parameters. Amadeus returns the live data – all the flights and fares for that route and date – in a format the website can use. Wanderlust.com then displays those flights to the user in a nice web page with sort and filter options. When the user selects a flight and clicks "Book," the site uses another Amadeus API call to book the seat (this actually creates a booking in the Amadeus GDS, just as Sarah did, but now via software). The user can then pay on the website, and Wanderlust.com will trigger ticket issuance through yet another API call or a linked system. Throughout this process, the traveler using the website never interacts with Amadeus directly – they see only Wanderlust's interface – but Amadeus is working behind the scenes for every search and booking. This is how most online travel agencies (OTAs) operate. In fact, Amadeus mentions that their clients include OTAs and other digital travel sellers who "search, compare, and book inventory via a set of APIs" . So that flight listing you see online is likely powered by an API connection to a GDS.

  3. Blended Use – Agency with Online Portal: It's worth noting that many traditional travel agencies now use a blend of both methods. For example, an agency might have a customer-facing website for simple bookings (using APIs) but also have live agents for complex or high-touch bookings (using the GDS terminal). The two can coexist and even complement each other. If an online engine (via API) flags something odd or runs into an error, a human agent can intervene via the GDS to resolve it. Both paths lead to the same end result: a booking stored in Amadeus.

These examples highlight that the choice between GDS or API depends on the context. If human expertise and consultation are involved (like custom trip planning, handling special requests, corporate travel policy management), the GDS interface is often used. If scalability, user-friendly web experience, or automation is needed, the API is used. But both rely on Amadeus's robust database of travel information.

No-Code Access to Amadeus GDS Data (GDSFlights.com)

So far, we've talked about two extremes: using the GDS as a trained agent, or using the API as a developer. But what if you're neither an accredited travel agent nor a programmer? Perhaps you're a travel enthusiast, a researcher, or a business person who wants to leverage Amadeus's data without going through months of training or development. This is where no-code tools come into play. One such solution is GDSFlights.com, which we recommend for accessing Amadeus GDS data without any programming.

GDSFlights.com is a web-based platform that essentially gives you a user-friendly interface to query Amadeus GDS data directly. It's designed for people who want the power of the GDS without the usual headaches of setting up connections or writing code. The service advertises that you can "access Amadeus GDS data instantly — no complex integrations, no technical setup, no hassle" . In practice, this means you can perform flight searches (and other travel data queries) on GDSFlights.com similar to how you would on a travel agency system, but through a simple web form.

Some key features of GDSFlights.com include:

  • Flight Search without Code: You can search for real-time flight prices and availability from the Amadeus GDS by just entering origin, destination, dates, etc., on their site. The platform will tap into Amadeus and return raw GDS results for you, all without you having to write a single line of code . This is extremely useful if you want GDS-level detail (like booking class availability or multiple fare options) that typical consumer websites might not show.
  • No Setup or Integration Required: Normally, getting access to an Amadeus API or GDS feed involves contracts, credentials, and technical setup. GDSFlights.com has done that work for you. As their tagline suggests, there's "no setup needed" on your part  – you just log in and use it. This lowers the barrier to entry significantly.
  • Use Cases for No-Code Access: GDSFlights can be handy for travel consultants, bloggers, or startup founders testing ideas. For instance, if you want to analyze fare trends or verify availability that only a GDS would show, you can do so without being an agent. It's also useful for small agencies that don't have their own IT departments – they can get GDS data through this tool instead of building a custom integration. Because it's a no-code solution, even non-technical staff at a travel business could use it to gather data or make decisions. Essentially, it provides some of the benefits of the Amadeus API (automation and data access) in a ready-to-use application form.
  • Advanced Features: Aside from basic flight queries, a tool like GDSFlights.com often provides additional features like seat maps, fare calendars, or route exploration. For example, GDSFlights mentions a Flight Cheapest Date Search (to find lowest fares over a range of dates) and even seatmap displays, all using Amadeus data  . These are features that a developer could implement using the Amadeus API, but here they're available out-of-the-box for the end user. It's similar to having a mini-OTA interface powered by GDS data, tailored for professional use.

In summary, GDSFlights.com is bridging the gap between the traditional GDS and the API. It's giving access to Amadeus GDS content in a way that's both user-friendly and doesn't require the user to be an accredited agent. This makes Amadeus's rich data accessible to a broader audience. If you're someone who needs GDS-quality data but lacks the resources to become a full-fledged Amadeus API partner or a certified agent, a no-code tool like GDSFlights.com can be an ideal solution. It basically offers "the raw power of Amadeus, on tap, for anyone."

(Disclosure: Always ensure that using such tools complies with any terms of service and that you have the rights to use the data as needed. GDS data is powerful, but with great power comes great responsibility!)

Conclusion

The Amadeus GDS and the Amadeus API are closely related – one is the powerhouse of travel data and booking capabilities, and the other is a modern key to unlock that power. To recap: Amadeus GDS is the extensive network and database used by travel agencies to search and book flights, hotels, cars, and more in one unified system. Amadeus API is a technology that allows software applications to interface with that same system, enabling online platforms and services to offer travel options to users by pulling from the GDS. They are not competitors or separate silos; rather, they serve different users. If you're a travel agent or need to perform complex booking tasks manually, the GDS (via an agent interface) is your friend. If you're a developer or company building a travel website/app, the API is the way to go for integrating Amadeus content. And if you find yourself in need of Amadeus data without the credentials or code, tools like GDSFlights.com provide a welcome third option by delivering GDS data in a no-code environment.

In choosing between the two, consider your needs and capabilities: Do you want a ready-made professional booking interface (then think GDS terminal), or do you want raw data to feed into your own product (then API)? Or perhaps leverage a hybrid/no-code solution. Understanding the difference helps ensure you pick the right solution for accessing travel information. Whichever route you choose, you'll be tapping into the same rich Amadeus travel database that has been driving bookings around the world for decades – either by sitting at a travel agent's console or by writing code, or conveniently through a service like GDSFlights. With this knowledge, you're better equipped to navigate the world of travel technology and make the most of Amadeus's offerings for your project or business. Happy travels (and coding)!

Sources:

  1. AltexSoft – "What is Amadeus GDS?" (2022)   – Definition of Amadeus GDS, its market share, origins, and API access.
  2. AltexSoft – How GDS works (2023)  – Explanation of GDS as a middleman and access via APIs or agent platforms.
  3. AltexSoft – Amadeus Content Coverage (2023)   – Details on Amadeus's travel inventory (flights, hotels, cars, etc.).
  4. Software.Travel – "The backbone of Amadeus GDS" (2023)   – Amadeus API tools for searching and booking various inventories.
  5. Reddit – r/travelagents (2022)   – Discussion on GDS access for individuals vs agencies, illustrating who can use GDS and the speed advantage for agents.
  6. GDSFlights.com – No-code GDS Access (2025)   – Description of GDSFlights as a tool to access Amadeus GDS data without technical integration.